THE BLOG

28
Sep

Check for complaints or generate disloyalty

Numerous studies show that disloyalty is directly related to dissatisfaction. However, if you want to prevent outbreaks of disloyalty amongst your employees or customers, occupying yourself with the satisfaction ofContinue Reading..
17
Sep

Managing multicultural teams

The presence of various cultures in the same workspace is a reality of a growing number of organizations. Trying to understand their specificities upsets many leaders, making them commit gaffes,Continue Reading..
11
Sep

Interrupt politely

To interrupt is to stop something. To cut off the existing flow of energy in an activity, in a way, involves repression and this should be avoided. When one interruptsContinue Reading..
02
Sep

Praise success

It would be hard to find a better way to strengthen a relationship than to administer a good dose of sincere admiration. People rarely receive the positive reinforcement or recognitionContinue Reading..