It is likely that you have found yourself in situations in which you were dangerously close to losing your composure. A frustrating employee, an annoying colleague or even an exasperating customer can make you do something which you will regret later. As a leader, it...
When a difficulty arises, the first reaction is disbelief, denial, doubt and discouragement. Each difficulty contains in itself an opportunity to implement a solution that is still waiting to be executed. If it is there waiting, why don’t I step forward and have it be...
One of Mike Tyson’s mottos – "Everyone has a plan until they get punched in the face." – also applies perfectly outside of the boxing ring. A champion knows his strengths and weaknesses, those of his team as well as those of his competitors. He studies...
Success does not arise unexpectedly. Success has nothing to do with luck. It comes as a consequence of a succession of more or less extensive action. Fortunately, it is possible to plan the course of action required for success, but there is no guarantee that...
Authenticity is highly valued, but rarely practiced. Many executives complain that their team does not speak to them directly, without beating about the bush, that they hide problems until it's too late...
Determining in advance how willing you are to lose in the short term to gain in the long run is one of the fundamental (and hardest to establish!) tools to speed up your decision making process. Every person and organization is unique, so each will have...
One of the common characteristics of tyrant leaders (and that of many cults as well) is the fact that they are against marriage, having children or starting a family. With this, the executive is isolated, therefore, more vulnerable and easily manipulated...
Numerous studies show that disloyalty is directly related to dissatisfaction. However, if you want to prevent outbreaks of disloyalty amongst your employees or customers, occupying yourself with the satisfaction of their needs is not enough. You may be working perfectly in everyday life, trying to meet...
The presence of various cultures in the same workspace is a reality of a growing number of organizations. Trying to understand their specificities upsets many leaders, making them commit gaffes, sometimes, even serious ones. Culture is the mental complex, which includes knowledge, beliefs, art, norms, customs...
To interrupt is to stop something. To cut off the existing flow of energy in an activity, in a way, involves repression and this should be avoided. When one interrupts someone else’s activity, then we find ourselves at the threshold of the unacceptable. Rare exceptions include...